Terms & Conditions
Payment and prices:
All prices are shown in Sterling and VAT has been included in the price where applicable. Postage and packing is currently charged on all orders. The total cost of each order will be shown before you agree to make a payment. Every effort is made to ensure that prices shown are correct. In the unlikely event of an error being made, we reserve the right to cancel the order at any time prior to delivery. We accept payment by PayPal, Visa, MasterCard, American express, through our online payment partner, PayPal. Payment will be deducted at the time of ordering.
Refunds and cancellations:
We hope that you are happy with your purchases of Shinnerz but if you do need to exchange or return an item please send it back in its original packaging, unworn and in saleable condition, within 14 days of receipt.
Please >>> contact us <<< and advise us of any problems.
Unfortunately, we cannot be responsible for returns which are lost or damaged in the post so please obtain a free proof of postage from the post office which will serve as your security in case this happens. Please allow 14 days for us to process your returns. Credit card refunds will appear on your next bank or credit card statement. Please note that delivery charges (where applicable) and returns postage are direct costs and we regret that we cannot refund these.
Exchanges are processed immediately and replacements should be with you in about 5 days (unless not in stock and we will advise accordingly). We will not charge postage and packing on exchange orders for UK mainland customers. If you receive an item which has been damaged during delivery, please report this within 2 days of receipt .
As Shinnerz (a division of 5th Gear Limited) is predominantly an internet-based business it is very important to us that we offer our customers the highest level of security. For this reason we have opted to work with a payment partner PayPal, so that we can offer the most advanced software available to encrypt your credit/debit card details.
Shinnerz.com is a division of 5th Gear Limited
Company Registered No: 242094
Vat Reg No: 814 0940 51
Shinnerz will appear on your credit card bill. 5th Gear Limited takes payment.
Descriptions and colours:
Every effort is made to ensure that our descriptions are accurate and that colour reproduction is as close as possible to the original, however, colours may vary according to the settings of your monitor, software or printer and we cannot be held liable for any discrepancies with the actual item purchased. Further, every effort is made to ensure that the details we give of the fabric content of our products are correct, however, we cannot be held liable for including incorrect details supplied to us by a third party.
It is the responsibility of the club / school / person ordering and supplying the artwork / logos for personalised Shinnerz to have obtained the correct copyright permissions to use the logo. We reserve the right to use a graphic of the printed customised Shinnerz for the purpose of advertising once the product has been manufactured.
Affiliates – Earn extra cash for your pocket OR raise funds for your school / club / tour – commission is paid on every standard pair of Shinnerz (excluding p+p) tracked via clickable graphics to add to your emails and your web site – it’s simple. Visit >>> Shinnerz affiliate center <<< to start earning commission right away on every sale.
Affiliate commission is paid out after a minimum of 10 sales.
The rights are reserved to review affiliate arrangements at the discretion of 5th Gear Ltd.